We develop reports and functionality that isn’t possible with off-the-shelf packages ensuring you always maintain visibility of your key measurables with accurate, real-time reports.
Typical Reporting Tools Developed By Fendra
Real-time reporting to wallboard screen
Reports providing access to real time performance information to be displayed on screens within departments. Covering functions such as sales versus targets, order progress, project status, invoicing performance, telesales league tables, support tickets, SLA performance.
Multi-system bespoke reports
Single reports able to join data from multiple data sources in multiple formats for analysis. Required when multiple systems in place for various functions within the business.
Advanced Excel Analysis
Export to Excel utilising comments, cell automated colours, graphs to indicate status/notes/key fields. Integrated macros for further interrogation. Powerful when wishing to share data with suppliers/clients who do not have access to your CRM but require a more interactive review of data.
Entire Reporting Suites
Creation of entire reporting suites, organised by function, department, report type. Ability to restrict by user permissions.
Simple drag and drop interface allowing users to build their own custom reports or data exports. Save favourite reports for ease of us.